ServiceNow® SPM capability

Financial Planning in ServiceNow SPM.

Financial planning connects investments, funding, costs and expected benefits with the work and portfolio decisions they support.

Make financial information usable for portfolio decisions.

ServiceNow's financial architecture includes investments, funding bases, funding requests, business cases, cost plans, benefit plans and links to associated work such as projects and demands.

The objective is not simply to replicate a finance system inside SPM. The financial model should provide the level of information needed to evaluate, fund and govern portfolio work.

Implementation considerations.

  • Define which financial decisions belong in SPM and which remain in finance systems.
  • Align investment, funding and work structures so portfolio reporting is meaningful.
  • Keep cost and benefit planning proportionate to the decisions being made.
  • Decide how actuals, forecasts and budgets will be sourced and reconciled.
  • Use financial information in scenario and portfolio planning only when its quality and timing are dependable.